Payment Processing Policy

Go2Guru Webs processes all transactions through Credit Card (Visa & Mastercard) or Interact Email Transfer (prior arrangement)

Security Policy

Your credit card information is protected in two ways. First of all, as a result of the SSL-based encryption, your card number is ALWAYS secure during transmission. A visual means of confirming this is for you to watch the small padlock icon in your browser. While on any page where financial information is to be entered, this icon will change to a locked state, denoting a secure page. This security measure is privately audited by an independent third-party, Rapid SSL, whose icon you can click on from any secured page to confirm its secure status.

Secondly, our private links to banking networks ensure that your sensitive information is ALWAYS secure once we have received it. All the information traveling on our banking network is guaranteed 100% secure.

Private Information Policy

We appreciate that many users do not feel comfortable providing their real address, due to the the high incidence of junk mail we all suffer from. Our privacy guarantee specifically states that we will NOT share, barter, sell, or trade your confidential information with ANYONE, under ANY circumstances (except in the case of legal proceedings). From time to time, Go2Guru Webs may use your personal information to contact you by electronic mail concerning our services. These communications are intended to inform you of important information regarding your account, or about general services provided by Go2Guru Webs. If you do not want to receive email from us regarding new services, please click the “unsubscribe” link which is included at the bottom of any email you receive from Go2Guru Webs. However, in order to fulfill our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal instructions.

WHOIS PRIVACY SERVICE

The following terms and conditions will apply if you subscribe to the Whois Privacy Service:

-Subscribers to the Whois Privacy Service have elected to include the following information in the publicly available Whois Registry:

-Contactprivacy.com shall appear as the Registrant and Contacts name(s);

-Tucows’ postal address and a Tucows assigned email address and telephone number shall appear on behalf of the Registrant and the Contact(s);

-The primary and secondary nameservers shall be those designated by the Registrant;

-The original date of registration and the expiration of each domain name;

-Tucows will be identified as the registrar of record.

-You understand and agree that the Registrant and Contact Information that you have provided will be kept on file. You further agree and warrant that you will ensure that the Whois Information is true, accurate and up to date.

-You will will retain complete control over the domain name and its registration records and may suspend and reinstate the Whois Privacy Service at your discretion.

-The Whois Privacy Service may be used with both new and existing domain name registrations. You may use the Whois Privacy Service with respect to a domain name that has been transferred but it will only commence after the transfer has been completed. If you wish to transfer the domain name to a different registrar,the Whois Privacy Service must be disabled in order to initiate the transfer.

-We will send all obligatory renewal and transfer related messages to the Contacts you have designated.

-Communications Forwarding. Communications received with respect to a particular domain name registration will be handled as follows: (i) We will forward to you or a Contact all correspondence received by registered mail or traceable courier. This information may be opened, scanned and emailed to you or your Contact. Regular postal mail will be discarded or returned to sender at our discretion. (ii) Email correspondence will be forwarded according to the instructions of the Registrant as they appear in our records. (iii) A voice mail message will advise all callers that inbound messages will not be accepted; calls will be directed to the contactprivacy.com web site where written messages will be forwarded according to your instructions. (iv) We will only be responsible for forwarding communications where our details have appeared in the whois and when your Whois Information is accurate, complete and up to date.

-Right to Suspend and Disable. We shall have the right, at our sole discretion and without liability to you or any of your Contacts, suspend or cancel your domain name and to reveal Registrant and Contact Whois Information in certain circumstances, including but not limited to the following: (i) when required by law; (ii) in the good faith belief that disclosure is necessary to further determination of an alleged breach of a law; (iii) to comply with a legal process served upon Tucows; (iv) to resolve any and all third party claims including but not limited to ICANN’s or a Registry’s dispute resolution policy; (v) to avoid financial loss or legal liability (v) to avoid financial loss or legal liability; (vi) if we believe that you or one of your Contacts is using the Whois Privacy Service to conceal involvement with illegal, illicit, objectionable or harmful activities; or (vii) to transmit SPAM, viruses, worms or other harmful computer programs.

-You understand and agree that, in the event that we receive a formal complaint, notice of claim or UDRP, that we will have the right to disable the Whois Privacy Service pending final disposition of the matter.

Why A Privacy Policy?

Go2Guru Webs
respects your individual privacy. This Privacy Policy (‘Policy’) embodies our commitment to its protection through adherence to fair electronic information practices. This Policy puts you, the individual, in control of how your personal information is processed. You have our promise that we will not electronically process your personal information in any way that is incompatible with this Policy.

This Privacy Policy protects your privacy by:

Informing you about:

The types of personal information Go2Guru Webs
collects about you through its Web sites;
How it collects that information;
The general purposes for which it collects such information;
The types of organizations to which it discloses the information;
The choices and means by which individuals may limit its use and disclosure.

Empowering you to choose:

Whether and how certain personal information you provide is used (where such use is unrelated to the uses for which you originally disclosed it); and
Whether and the manner in which a third party uses certain personal information you provide (where such use is unrelated to the uses for which you originally disclosed it).

Assuring you that Go2Guru Webs:

Takes reasonable precautions to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction;
Implements reasonable policies and procedures to ensure that personal information is kept only for the purposes for which it has been gathered;
Uses reasonable measures to ensure that we have accurately and completely recorded the personal information you have provided; and
Provides you reasonable access to your personal information as well as procedures for correcting or modifying that information where appropriate.

Ensuring accountability to individuals who believe that Go2Guru Webs
has not complied with these privacy principles.

Third Party Advertising and Cookies

We MAY use third-party advertising companies to serve ads on our Web site and other Web sites. In the course of serving advertisements, these companies may place or recognize a unique ‘cookie’ on your hard drive, and may use information (not including your name, address, e-mail address, or telephone number) about your visits to this and other web sites in order to measure advertising effectiveness and to provide advertisements about goods and services of interest to you.

Information Corrections or Changes

You have the ability to correct or change certain information in our records, such as your address and contact information.

How We Put Information to Good Use

We use information about you for purposes of monitoring and improving our internal operations, as well as to ensure we: (i) bill you properly, (ii) administer your account in accordance with your agreements with us, and (iii) properly perform the services you have requested.

We also use the information we collect to monitor and improve our internal operations, as well as to improve the experience of users in our network of sites. For example, we may correlate Web site traffic information with data about individual users. This data helps us to determine how much our customers use parts of the site, allowing us to enhance it to fit the needs of as many of our customers as possible. We may also break down overall usage statistics according to customers’ domain names, browser types, and MIME types by reading this information from the browser string (information contained in every user’s browser).

Finally, we MAY use the information we collect to direct important notices and information affecting your account or services, as well as to provide general information that may be of interest to you, including newsletters, surveys, contest and sweepstake announcements, and information about our service or product offerings or the offerings of our business affiliates. You may opt-out of receiving information from us simply by notifying us of your desire in accordance with the opt-out instructions contained in any information message you receive from us. Note, however, that in order to fulfill our service obligations to you, we must continue sending you notices and other important information affecting your account or services.

Getting to Know Our Customers

Go2Guru Webs
is in the business of putting people in touch with other people. That requires more than simply offering innovative technical services. It also requires that we understand you, our customer, and your needs.

We get to know you primarily through the information you provide to us when signing up for, or using, one or more of our services. The information you provide ranges from basic contact information, to payment information, to the technical coordinates of your host servers. The application for domain name registration services found at www.go2guruwebs.com is a representative illustration of the information we request of you. All of the information we request from you when purchasing our services is obligatory unless otherwise noted on the relevant form. When you purchase our services, you agree to provide and maintain accurate, complete and updated information.

After you have signed up for our services, we may be in communication with you about your account, technical questions you may have about services provided by us, or any other matter relating to those services. Those communications are essential to our relationship with you and to our ability to provide you with quality services that are responsive to your needs. At the same time, those communications give us helpful insights about you, your preferences and the ways in which we might improve our services. We therefore may maintain this information for future use.

For operational and quality assurance purposes, we take note of whether and how you use the information and services that we provide, such as by recording site traffic patterns and by maintaining log files of users’ access to site files.

With Whom We May Share Information

Pursuant to arrangements with Internet Corporation for Assigned Names and Numbers (‘ICANN’), we compile and maintain a publicly accessible registration database that includes basic information about each domain name registered with us, including the names, telephone numbers and e-mail addresses of individuals designated as points of contact for a given domain name. Whether or not applicable domain name registration fees have been paid is also publicly accessible. With the gradual continued privatization of the Domain Name System, and consistent with the rules or policies applicable to that system, or to comply with any changes in law or regulation, we may, if appropriate, take steps to restrict the accessibility and amount of personally identifying information available in the registration database

When you register a domain name through us, we must disclose your domain name and its associated Internet Protocol (“IP”) numbers to the appropriate registry in order to make your chosen domain name a functional address on the Internet. Certain registries also require that we disclose to them the names, postal addresses, telephone and fax numbers, and e-mail addresses of individuals designated as the registrant or points of contact for a given domain name. Each registry discloses certain portions (and in some cases all) of the information we are required to provide to them about your domain name registration. For example, each registry discloses at least each registered domain name and its associated IP numbers (“TLD zone files”) to TLD server administrators so that the domain name is capable of functioning as an address on the Internet. Consistent with the current rules and policies for the Domain Name System, such registries also disclose the TLD zone files to other interested persons, provided those persons agree, among other things, not to use the TLD zone files for improper purposes, including the transmission of unsolicited commercial e-mail. Similarly, each registry may compile and maintain a publicly accessible database that includes basic information about each domain name registered with that registry, including the names, telephone and fax numbers, and e-mail addresses of individuals designated as the registrant or points of contact for a given domain name.

Please note, however, that consistent with the current rules and policies for the Domain Name System, information about you must remain available in the publicly accessible registration database.

Our Accountability to You

By purchasing our services, you obtain the protections of, and consent to the data processing practices described in, this Privacy Policy. When you purchase our services, you also represent to us that you have provided notice to, and obtained consent from, any third party individuals whose personal data you supply to us with regard to: (i) the purposes for which such third party’s personal data have been collected, (ii) the intended recipients or categories of recipients of the third party’s personal data, (iii) which of the third party’s data are obligatory and which data, if any, are voluntary, and (iv) how the third party can access and, if necessary, rectify the data held about them.

In addition to the privacy protections that we provide, our employees, agents and business partners are independently responsible for ensuring compliance with this Privacy Policy, as described below.

Employee Accountability

Only those Go2Guru Webs employees that have a legitimate business purpose for accessing and handling personal information obtained by us are given authorization to do so. The unauthorized access or use of such information by a Go2Guru Webs employee is prohibited and constitutes grounds for disciplinary action.

Additionally, our information management systems are configured in such a way as to block or inhibit employees from accessing information that they have no authority to access.

The Accountability of Go2Guru Webs’ Agents and Business Partners

Our trusted vendors and business partners are responsible for processing or handling some of the information that we receive. These vendors and business partners are not authorized to use such information for purposes beyond those specified by us and are required to preserve the confidentiality with which we treat such information.

If you feel that Go2Guru Webs, or any of our agents, representatives or employees, is violating this Privacy Policy, please contact us via e-mail at support@go2guruwebs.com

Notification of Changes

We will post any changes to this Privacy Policy 30 days before their effective date so you will always know what information we collect, how we use it, and under what circumstances, if any, we disclose it. You are responsible for periodically checking our web site for changes to this Privacy Policy.

If you have any questions regarding this Privacy Policy, please contact support@go2guruwebs.com

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Toronto, Ontario, Canada

Stay @ home Guru

Opening Hours

Mon - Fri: 10am - 4pm

416-900-7530

Get in touch

csmith@go2guru.ca

Feel free to ask

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